What should I do if I cannot log in?

Use Forgot password from the login popup. A single-use reset token is sent to the address on the account (in development the API returns it directly).

A password reset signs you out of every device holding that account — so after changing it, sign in fresh everywhere you play.

Reset tokens and verification links are single-use and expire; if yours is dead, request a fresh one.

If your account is suspended or you fail verification for a reason you do not understand, chat with us. Never share your password, client seed or 2FA codes with anyone — Ruble staff will never ask for them.

Still need help?Can’t find what you’re looking for? Chat directly with our support team.